Join Our Service Partner Program and Enjoy Exclusive Benefits

Becoming a Member is Easy

Book a Discounted Annual System Check

Keep your heating and plumbing systems running smoothly with our annual system check. Enjoy a discounted rate on your heating system check and a complimentary plumbing system check. Don’t forget to ask about our ‘While We’re Here’ pricing for additional discounts on services to maximize your investment.

Membership Details

What a Membership Includes

• Priority scheduling. Emergency calls are scheduled ahead of non-members, and the after hours and holiday emergency fee is waived. Standard service fees still apply, and we do not dispatch on Sundays.
• 15% off service. Members receive 15% off heating and plumbing service for as long as the membership is active and paid in full.
• Exclusive member offers. Members receive regular emails with offers such as free water tests, discounted water heater flushes and off-season system check specials.
• Transferable. If you move, the membership can move with you to the new address, or stay active for the rest of its term for the new homeowner.

Renewal

The first year is paid up front. After that you can renew annually, or on a monthly plan at $12.95 a month, which stays active as long as we hold a valid credit card for the monthly payments.

The Annual System Check

A system check covers one heating system per property, boiler or furnace, along with a complimentary plumbing system check for up to four bathrooms. Additional heating systems are $25 each and additional bathrooms are $10 each. Appointments run between May and September and are subject to availability.

A system check is a visual inspection. It finds early signs of wear, leaks and safety concerns before the busy winter season. It is not a full tune-up or maintenance service: no components are disassembled or cleaned.

While We Are Here Pricing

Book and complete any of these on the day of your system check for a further 5% off member pricing:

• Filter changes
• Boiler service and cleaning
• Furnace service and cleaning
• Basic water test
• Drain maintenance products
• Water heater flush

What Counts as an Emergency

An emergency is an active situation that cannot be isolated, where severe damage is being done to the property or there is a health or safety risk to the people living there. Scheduling depends on the severity and on other members’ appointments, so it does not always mean same-day service.

These count as emergencies:

• No heat, in winter
• No hot water, in winter
• No water
• Sewage backing up into living space

These do not:

• A clogged toilet in a property with more than one
• A clogged sink
• No heat, in summer
• No hot water, in summer

Cancellation

Cancellations must come in writing, by letter or email, 30 days before the billing cycle. Billing runs on the 20th of each month. Early cancellation fees may apply.

A membership covers a single address. Owners of more than one property need a membership for each.